Our aim at The Shipwreck Treasure Museum is to continually strive to ensure all visitors, no matter what their ability, can make the most of their visit.
The Museum is on one level and therefore completely suited to wheelchairs and mobility scooters.
To help you enjoy your visit we have two wheelchairs on site available to use free of charge, on a first come–first served basis. We also have a wheelchair friendly toilet on the ground floor with baby changing facilities. Further baby changing facilities are available on the upper level.
We unfortunately do not have any parking onsite, however anyone with mobility issues can drop off outside our entrance ramp and pick up outside the exit of The Shipwreck Treasure Museum, where there is a lowered pavement. This is a no parking zone, so is guaranteed to be clear for such drop-offs. The nearest car park is less than 250m away from the entrance and has three designated disabled parking bays.
All well-behaved dogs, including assistance dogs (on leads and harnesses), are always welcome throughout The Shipwreck Treasure Museum. Dog bowls with water are placed around the Museum for their comfort as much as yours.
Generally, The Shipwreck Treasure Museum is well lit and a quiet place. However, with over 8000 artefacts, videos and visual exhibitions, some people can find it a bit overwhelming. If you would like to borrow ear defenders or sensory aids (free of charge), they are available at the admission desk. All we ask is you return them when you’re done.
We understand that coming to The Shipwreck Treasure Museum could possibly be a daunting experience for visitors with accessibility issues, and we try our best to accommodate your needs. With this in mind, the cost of admission includes free entry for one personal assistant/carer for those that require help during their visit.
The team here at The Shipwreck Treasure Museum are friendly, knowledgeable and approachable, so please, if you have any issues, just let one of us know. We are also keen to hear if you have any suggestions of how we can make your visit more accommodating.