Tunnel of Lights: Arctic Adventure Christmas Experience

Christmas | Tunnel of Lights: Arctic Adventure

1st December 2021 – 9th January 2022

Add some real sparkle to your winter nights with an adventure packed with frosted fun and dazzling displays. It’s the perfect way to spend time with family and friends this festive season.

After a sold-out 2020, The Tunnel of Lights returns with its Christmas Experience!

Join us from the 1st December as the Shipwreck Treasure Museum at Charlestown bursts into a riot of colour having been transformed into a wonderland filled with enchantment and magic.

Immerse yourself in our multi-sensory underground world and join us on our sensational polar expedition with gigantic icebergs and frozen shipwrecks and then dive into our brand-new, never before explored tunnel complete with thousands of lights that are set to dazzle.

When are you coming to visit us and dive into Christmas in spectacular style?

 

Click HERE to book tickets.

 

Tickets are non-transferable and must be presented in email form or with your booking reference number at the event entrance.

Please do not arrive earlier than your pre-booked arrival time, as you may not be allowed to enter.

Please note:

We ask that all explorers follow the set route of the journey, to ensure that they have the best possible experience during their Arctic Adventure. We also ask that they do so with respect for others, following the guidelines set in place. They are for everyone’s safety.

Key Information

Opening hours:

December 1st 2021 – January 9th 2022

The Tunnel of Lights: Arctic Adventure will be open 10am – 8pm daily

Exceptions:

24th December

10am – 2pm (Last entry 1:30pm)

31st December

10am – 5pm (Last entry 4:30pm)

25th-26th December & 1st January

Closed

 

Entry into the Museum is included with the ticket; however, the Museum is only accessible with a ticket to the Event.

Please note that your pre-booked ticket time slot is the time for you to arrive at the Shipwreck Treasure Museum and we ask you do not arrive early. Please take note of the closing times on the date you are booked to join us.

Arrival and Parking:

Unfortunately, the Shipwreck Treasure Museum does not have any onsite parking.

Welcome and Entrance to Tunnel of Lights:

Please make your way to the new Ticket Office at your pre-booked time slot. Please have your Tunnel of Lights confirmation email or booking reference ready to be checked off by our Ticket Office Team.

This is a self-led experience through underground tunnels. Even though the tunnels may be shielded from the Cornish Weather, we recommend sturdy footwear and waterproofs, as there are some parts of the experience that are outdoors, and the tunnels may be wet due to the occasional flooding. Some sections of the paths are narrow, however there are passing points provided to allow for safe passing. The entrance and exit are one way, however, there are moments in the experience where you will have to turn around on yourself.

The route should take an average of 40mins, but this of course depends on the visitor.

Toilets:

The main toilets are located at the exit of the Tunnel of Lights experience, halfway through the journey.

Regular hand sanitation points are located across The Tunnel of Lights route and within our amenities.

Access information:

Should you have any additional accessibility needs, please notify us ahead of your visit via email by clicking here, or phone on 01726 69897 and we will do our best to ensure that your visit is as comfortable as possible. 

The Tunnel of Lights route will take you along some gentle slopes and some narrow paths. Some paths may be wet due to flooding.

We do not recommend that Buggys access the space and will provide a ‘buggy parking’ station at the start of the route.

The paths are suitable for wheelchairs; however, the exit is inaccessible with stairs. Should a visitor need an alternative exit route then the Shipwreck Treasure Museum Team will be happy to assist.

The route will lead you from the new Ticket Office, through the Tunnels and up into the Shipwreck Treasure Museum, following a one-way self-led route.

Additional event safety and access information:

The Shipwreck Treasure Museum, and our staff, are working hard to ensure the safety of you and your family throughout your visit with us. This means adhering to any government guidelines should they be put in place. We reserve the right to implement any safety measures should it be deemed necessary. Click here to find out more about how we are keeping you safe.

Any visitors found intentionally disregarding our safety measure will not be allowed to continue with the Tunnel of Lights: Arctic Adventure and refunds will not be offered.

Please ensure that you book the correct day and timeslot for your visit. We will not be able to adjust booking times on the day. Please ensure that you have booked the correct quantity of tickets that you need for your family. Additional tickets will not be able to be purchased on the day.

All children must be accompanied by an adult throughout the Tunnels of Lights: Arctic Adventure experience.

Light:

The Tunnels of Lights: Arctic Adventure is a lights experience involving gentle lighting.

Personal Assistants:

The cost of a ‘Tunnel of Lights: Arctic Adventure’ ticket includes free entry for one personal assistant, for those requiring help during their visit. Please ensure that you have booked a free personal assistant ticket when purchasing your tickets.

Dogs:

Due to the nature of the event, no dogs are allowed in the Tunnel of Lights: Arctic Adventure experience. Assistance dogs only are welcome.

Additional specific enquiries:

Please contact the Museum team by telephone on 01726 69897, or email [email protected].